As part of the restructuring process, we conducted a comprehensive review of our fleet of stores and made the decision to reduce our footprint for a variety of reasons, including profitability of stores, locations, and a Company shift to focus on our digital platforms. Will I still be able to redeem points earned on my account for future purchases? This process will have no impact on the ALL Rewards or Lane Rewards loyalty programs, which are as normal, and customers can continue to earn and redeem points as they have been.
We are accepting exchanges and returns, and cancellation of orders on our usual terms at Ann Taylor, LOFT, and Lane Bryant Stores that are remaining open as well as online at anntaylor. Items purchased in stores that are closing are final sale and cannot be exchanged or returned. For more information, please visit the return policy on our website. Please contact our customer service centers if you are having any issues. Should I expect a delay with my orders? Will your buy online, pick up from store program be affected?
We do not expect any delays to your online orders as part of the Chapter 11 process. However, you may experience shipping delays due to the social distancing and other measures we have implemented in our distribution centers to help keep our associates safe and healthy during the COVID crisis, and these steps may temporarily slow down processing.
Our buy online, pick up from store program will not be affected by the Chapter 11 process. Stores that remain open will honor this program where available. Will I still receive my items on backorder?
Can I still redeem gift cards? We will continue accepting gift cards pursuant to the applicable terms and conditions in store and online at anntaylor. Your credit card should work as it normally does. Toll-free: International: Email: ascenainfo primeclerk.
Lane Bryant Frequently asked questions. What did ascena announce? This sale process will be conducted pursuant to Section of the Bankruptcy Code. The final number of store closings will be determined based on the ability of ascena and our landlords to reach agreement on sustainable lease structures. We expect to move through this process on an expedited timeframe and stay focused on generating profitable growth and driving value for customers and stakeholders.
We believe these actions will allow us to stabilize our financial position in the wake of the COVID pandemic and move forward as a strong, profitable business. Why did ascena make the decision to file for Chapter 11 now? Mary Ann Domuracki, managing director of MMG Advisors, an investment bank that advises companies on restructuring, said she expects a second wave of bankruptcies in the fall.
That would include jewelry retailers and mall-based restaurants, she added. Late last year, Ascena shut down all of its Dressbarn stores which employed about 6, people. At the time, Ascena said it would continue to evaluate all available options to preserve its ongoing operations. IE 11 is not supported. For an optimal experience visit our site on another browser. Share this —. Follow today. More Brands.
By Associated Press. Community Rules apply to all content you upload or otherwise submit to this site. Ad Choices. Report a digital subscription issue If you are being blocked from reading Subscriber Exclusive content, first confirm you are logged in using the account with which you subscribed.
Don't settle for anything less than responsible journalism. Subscribe today.
0コメント