Only you or the person designated by you may pick up the item s purchased. A government-issued photo ID and order number will be required for pickup. Apple will notify you when your order is ready and the date by which you need to pick up your items. If you select in-store pickup, you may designate a third party to pick up your order.
You must provide the name and email address of the third party. Please note that certain products and payment methods are not eligible for in-store pickup by a third party. The third party will need to bring a government issued photo ID and order number for pickup. Apple is not responsible for actions taken by the third party once your item s have been picked up.
The Apple Store sells and ships products to end-user customers only. You may not purchase products at the Apple Store for resale, and we reserve the right to refuse or cancel your order if we suspect you are doing so.
Products purchased online from Apple will only be shipped to addresses within the U. Products must be purchased, sold, exported, re-exported, transferred, and used in compliance with these export laws and regulations.
To purchase Apple products online from outside of the U. Apple reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Apple confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Apple will cancel the order and refund your purchase price in full.
By activating and using Express Checkout, you agree to all of the terms set forth in this Sales Policy. Please note that if you use a public computer or otherwise share a computer with other users, you should turn off Express Checkout when you leave the computer.
Or you may end up buying far more than you expected. Gift Cards may not be redeemed at the iTunes or Mac Apps Store, at any Apple resellers, for cash except as required by law , or for shipments outside the U. Neither the issuer nor Apple is responsible for any lost or stolen gift cards or use without your permission. Additional payment will be required if the purchase price of your new Apple product exceeds the value of the Gift Card.
Seems obvious, but we wanted to be sure you knew. Gift Cards are also not for resale. Void where prohibited or restricted by law. Gift Card terms and conditions are subject to change without notice. Use of a Gift Card is governed by the laws of the State of Virginia.
To check the available balance on a Gift Card, call Apple routinely audits the purchases of customers at the Apple Store for Education to ensure that all purchase conditions have been observed. Should we discover that you have not observed all of the conditions applicable to your purchase, you authorize Apple:. Shopping Help. View all topics. Choose a topic: U.
Holiday Return Policy Items purchased at the Apple Online Store that are received between November 1, and December 25, , may be returned through January 8, Standard Return Policy There are a few important things to keep in mind when returning a product you purchased online from Apple: You have 14 calendar days to return an item from the date you received it.
Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy. Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.
How to Return an Item. Follow the aforementioned instructions to initiate your return. Bring your item to an Apple Store You can always return the item to any U. The way your refund is processed depends on your original payment method: If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
Refunds on products purchased from Apple using an Apple Gift Card or previous generations of Apple gift cards will be issued to you as an Apple Gift Card by email. Exchange an item If you purchased your item from Apple in the U. Gift Returns.
Return a gift Visit the Gift Returns page and follow the instructions. Gift refunds Once we receive your items, we'll email your refund in the form of an electronic Apple Gift Card. Additional Information. Store for Education Thanks for shopping at Apple. Eligibility Those eligible to purchase from the Apple Store for Education Individuals include faculty, staff, students and parents as follows: K12 - Any employee of a public or private K institution in the United States is eligible, including homeschool teachers.
Purchase Quantity Those eligible to purchase from the Apple Store for Education will be allowed to purchase the following quantities of products per year. Learn more about AppleCare. On select in-stock Apple products ordered by p. Certified Refurbished. Browse all. Shop by Refurbished Product. Discover the Apple Certified Refurbished promise. Apple quality, guaranteed. More Less. Communities Get Support. Sign in Sign in Sign in corporate.
Browse Search. Ask a question. User profile for user: formulaesheet formulaesheet. Reply I have this question too I have this question too Me too Me too. Helpful answers Drop Down menu. View answer in context. Loading page content. User profile for user: gail from maine gail from maine. Jan 23, PM in response to formulaesheet In response to formulaesheet You will have to ship it back. Cheers, GB.
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